My purchase experience of a desk and bookcase at the Amish Craftsman was excellent. Kimberley and Steve are very knowledgeable and professional from the moment I first walked into the store and throughout the ordering process. After a few weeks, Steve emailed to inform me the furniture had arrived from the manufacture. At that time I requested an inspection of the furniture at his warehouse prior to delivery. Try that at one of the big box stores and see what they say! Steve’s response was seamless and accommodating. I should add that delivery was handled in the same way. Both items are perfect and just as I had hoped for the day I had placed the order. I am considering a dining room table as my next purchase and most likely will purchase it at the Amish Craftsman.